Blank Leasing Only
Package
100% One Month's Rent
Premium
Package
6% Gross Monthly Rent
Total Care
Package
10% Gross Monthly Rent
Leasing Fee 100% of One Month's Rent 50% of One Month's Rent NONE
Lease Renewal Fee N/A 10% of One Month's Rent NONE
AB1482 Compliance (Statewide Rent Control) N/A INCLUDED INCLUDED
Professional Advertising with Video YES YES YES
Direct Marketing (to Over 50 Websites & The Multiple Listing Service) YES YES YES
Open House & On-Demand Showing YES YES YES
Prospective Tenant Credit Check YES YES YES
Prospective Tenant Background Check YES YES YES
Move In/Move Out Property Inspection with video Move in Only YES YES
Rent Collection NO YES YES
Direct Deposit of Rent by 10th of each month NO YES YES
Monthly Financial Statements via email NO YES YES
24/7 Maintenance Emergency Hotline NO YES YES
Annual Property Review NO $175.00 FREE
Tenant Eviction Management / Protection Plan NO Billed Hourly INCLUDED
Take Over Property with Tenant In Place N/A 10% of One Month' Rent Not Available
In-Person Rent Consultation $175 $175 FREE
Download Package Detail Spec Sheets Here Leasing Service Details Premium Package Details Total Care Package Details

FAQ

Regarding Management Packages

  • Which package is best for me?

    If you are a “do it yourself” type of person and don’t mind getting your hands dirty or answering emergency maintenance phone calls at 3am, the LEASING ONLY PACKAGE maybe right for you! The LEASING ONLY PACKAGE offers you the advantage of professional tenant placement and screening with the most up to date and landlord friendly lease available in your area at a cost that is easy to live with.

    If you prefer to let our professionals handle most of the dirty work, including tenant placement, move in/move out inspections, annual reviews and 24/7 emergency maintenance response, then the PREMIUM PACKAGE might be perfect for you!

    And finally, if you’re the type that prefers complete peace of mind with all inclusive services such as no charge tenant placement, video and written move in/move out inspections, no charge annual property reviews, 24/7 emergency response and eviction protection of up to $2,500.00, then the TOTAL CARE PACKAGE might be the one for you!

  • What is AB1482 and why do I need to make sure that I am compliant?

    AB1482 was introduced by Assemblyman David Chiu (D-San Francisco) and signed into law by Governor Gavin Newsom and has put two notable statewide tenant protections in place. First, AB1482 has extend just cause eviction protections to tenants living in residential properties not currently covered by just cause eviction laws; and second, AB1482 prohibits owners from increasing rent by more than 5%, plus the rate of inflation, or 10% (whichever is less) more than once per 12-month period for tenants who have occupied the same unit for more than 12 months. Many property owners will now be responsible for assisting vacating tenants with relocation payments of up to (1) one full month’s rent. However, there are many exemptions to AB1482, but you MUST ACT and notify your tenants if your property is found to be exempt. Failure to do so could end up costing you large amounts of time, money and stress!
  • What is “On-Demand” showing technology?

    “On-Demand” showing technology allows interested parties to view the unit at pre-set times after passing a security and identification verification procedure. This works best for properties in high traffic areas.
  • I’ve seen “cheaper” fees advertised, isn’t that better for me as an owner?

    We know that there are companies out there who charge less than we do. However, the reason they are forced to do this is because they cannot compete with our award winning levels of service! So yes, you end up with a discounted fee, but only because you get a much lower quality level of service (which usually ends up costing you more in the end due to lower quality tenants and less overall experience in the industry).

    The difference between an experienced company at a 10% fee VS. a less experienced company at a 7% fee is less than $3.00 per day! See for yourself:

    • $3K monthly rent x 10% mgmt. fee = $300/Per month
    • $3K monthly rent x 7% mgmt. fee = $210/Per month

    $300 – $210 = $90/ 30 days = $3.00 Per Day difference (or less than the price of 1 cup of coffee)!

    We have been in this industry long enough to realize that you cannot have both quality service and low fees!!

  • What is your hourly handyman rate?

    The hourly rate for our in-house handyman is only $85.00/per hour. Compare this to someone you might find in the yellow pages or on craigslist who will charge between $150- $200/Per hour (or more)!
  • What is covered by your tenant Eviction Protection Plan?

    Our Eviction Protection Plan protects a property owner when a tenant fails to pay rent. In the event that a Five Star Property Management placed tenant fails to pay rent, we will process, serve and file all of the necessary eviction paperwork and handle the entire process with our attorneys, which includes covering legal fees and court costs of up to $2,500.
  • How do I terminate my current property manager & hire Five Star Property Management?

    Once you decide to change from your current property management company to Five Star Property Management, the process is actually very simple. Just call or email your existing property management company and let them know that you no longer wish to do business with them. At this time you will also need to request that your existing property management company send you all keys to the property, as well as any maintenance reserves or security deposit funds. We will then notify your tenants via mail, email and phone regarding the change in management and will instruct them on how to pay their rent, submit maintenance requests or report any other issues moving forward. That’s all there is to it!